In my previous blog I stated I love using OneDrive for Business. 1 TB of space is available to each user and they’re free to use it and manage it as they please. Many users can store their files there and can work with them accordingly.
Many organizations use on-premise file services, the data generated by users is backed up by a backup process and mechanism. Some organizations backup data by a schedule, others use a continuous data protection mechanism such as System Center Data Protection Manager. Users are also instructed (or even forced) to store their data on designated file servers.
However, there’s one common scenario that no on-premise file service can really cover: A user is creating a file, let’s say an Excel sheet. After saving the sheet, the user unintentionally deletes the file before it was backed up by any backup mechanism. Oops, some work is gone now…
I can imagine that Service Desk staff is frequently confronted with the scenario displayed above (been there done that). Even though the Service Desk employee can’t do anything about it, they’re still on the receiving side of the user’s frustration.
So, in what way is OneDrive for Business different?
Well, OneDrive for Business has a Recycle Bin which allows users to recover deleted files themselves. This blog shows how to do it.
In my example I stored 2 folders which were extracted DELL Driver CABs which I currently need for one of my projects.
NOTE: Since I’m using Windows 8.1 Update in Dutch language the screens display each option in Dutch. I try to attempt to translate it to English but they may not be the same in the English version.
So here are my folders, completely synchronized.
Let’s delete the folder 7010.
Oops, that was not I wanted to do. Now I need to recover.
Open the menu in the systray and select Manage Storage.
Select the bottom option, this will take you to the web portal which requires you to log on to.
After logging on, the webpage will be displayed with the user’s own Recycle Bin.
(lots of erasing here, glad my laptop has touch screen).
In this scenario I will select all files and use the option with blue arrow.
After recovering all files, everything is back as it should be.
Sync is in progress, this might take a while when lots of files need to be restored…
The default setting to keep files in the Recycle Bin is 93 days. Office365 administrators can change this value to meet company policy. This allows users to provide some self-service in order to manage their data. Service Desk staff can receive significantly less calls when OneDrive for Business is used. In my opinion, this is great!