This blogpost is more or less a small column based on some opinions I have based on numerous experiences in the past.
The System Center suite provides a set of tools that can make the lives of system administrators a lot easier. However, in order to use the set of tools in an organized way the organization needs company policies to use them properly. And here’s where the fun part starts.
In my opinion, the awareness that company policies are required is strongly present in System Center products. What fascinates me the most is that organizations, tend to overlook or forget the requirement to have company policies available. Of course, in most cases the requirement is not understood. Fortunately, it allows me to create this awareness and I can help them out.
To explain my thoughts let’s compare this with something in the real world. In the country that I live, The Netherlands, the government made laws for how we need to drive a car. We drive on the right side of the road, we have the steering wheel on the left and we have signs and traffic lights to organize traffic as much as possible. While some of the laws (we can consider them policies) are open for debate, the laws are there which will help drive in a correct manner.
If we would drive a car the way most organizations would introduce System Center, then everybody would drive the way they want with absolute chaos as a result. Everybody knows this is necessary in the real world, but forgets it in the world of IT.
Once the required policies are in place, then the challenge is to ‘translate’ these policies into a technological solution. I’ve built quite a number of Configuration Manager and a few Operations Manager environments myself The only way to achieve a working environment is to let the organization tell me what they want to and how they want to use it. Once they tell me what they want, I can get started to make the ‘translation’ in a System Center product.
Oh yes, having no policies at all is also a company policy, in that case a more pragmatic approach can be used…